Important Communication Tips For Managers

Tip! State Your Intention or The Purpose Behind the Communication.

The following tips will help you communicate more effectively with your employees:

1. Let employees know that having feelings is okay. Feelings are facts and need to be dealt with.

2. Praise in public, criticize in private. Nothing improves a person's behavior better than well-timed, sincere, and justified praise. Nothing builds resentment faster than being yelled at in front of others.

3. Listen to employees and accept suggestions. It's easier to give advice than to receive it, but you don't learn much listening only to yourself.

Tip! Knowing how to improve communication skills will come easier once you become aware of your own communication style.

4. Pay as much attention to how you say something as to what you say. Begin the conversation with a positive comment and/or statement that shows you are empathizing with the individual. Be sure your face says the same thing as your words.

5. Refrain from saying "should," "ought," and "don't." When you give advice or directions do it directly and politely. "Please take this material to the front office." It sometimes helps to phrase things as questions: "Have you thought about doing it this way?" "What if we did this. . .?" Use "I" or "me" statements: "I do it this way" "I try to. . ." In response to incorrect behaviors express your feelings rather than blaming: "I'm bothered when you do that. It makes me feel . . .".

Tip! Workplace communication is necessary for getting along with each other at work, create synergy with co-workers, give and receive instructions, and to overcome differences, tensions, and conflicts.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide.

He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

Get Free Articles From ArticleBuilder.net